Q1Does ARMS replace our existing systems?
No. ARMS runs alongside your access control, surveillance, production, and guest systems. It governs how operational issues are reported, routed, and verified — it never replaces command authority or established roles.
Q2What kinds of issues does ARMS handle?
High-signal operational conditions — safety concerns, facility problems, maintenance needs, cleanliness issues, and security observations. Requests outside defined categories are filtered or redirected by policy, so ARMS stays focused on actionable site conditions.
Q3How is completion verified?
Completion is confirmed by location and time rather than assumed. Each case carries a clear, signed audit trail from report through resolution, producing proof of coverage and follow-through across shifts and sites.
Q4How long does deployment take?
ARMS is delivered as a service partnership. We configure workflows to your policies, assist with onboarding and structured data imports, and provide training to ensure adoption without disrupting established operations.
Q5Can ARMS connect to our other systems?
Yes. An integration layer lets information move into and out of ARMS — SIS, BMS, access control, directory services — so activity stays coordinated within one governed environment. Integrations are scoped to specific operational needs as part of a broader deployment.